Privacy Policy — 662bet Data Practices

1. Scope of This Policy

This Privacy Policy applies to all personal data processed by 662bet in connection with the operation of the platform accessible at https://662bet.today (the "Platform"). It covers data collected from players who visit, register on, deposit to, or otherwise interact with the Platform, regardless of whether such interaction occurs via a desktop browser, a mobile browser, or any other supported access method.

By accessing the Platform, creating an account, or making use of any 662bet service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not accept this Privacy Policy, please discontinue use of the Platform immediately.

2. Data Controller Information

For the purposes of this Privacy Policy, the data controller responsible for your personal information is the operator of the 662bet platform. All data protection enquiries, access requests, and complaints should be directed to the 662bet support team using the contact details provided in Section 15 of this Policy.

662bet operates as an internationally licensed online betting and gaming platform. Our primary service audience is located in Bangladesh, and we are committed to handling all personal data in a manner consistent with internationally recognised data protection principles.

3. Data We Collect

The categories of personal data that 662bet may collect and process are set out in the table below. We collect only information that is necessary for the stated purpose.

We do not intentionally collect any special categories of sensitive personal data (such as health data, biometric data, racial or ethnic origin, political opinions, or religious beliefs) unless this is strictly required by applicable law or regulation.

4. How We Collect Your Data

662bet collects personal data through several channels, including:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a survey.
• Automated technologies: Data collected automatically as you interact with the Platform, including cookies, log files, session tracking, and analytics tools.
• Third-party sources: Identity verification agencies and fraud prevention services may provide additional data to help us confirm your identity or detect suspicious activity.
• Payment processors: When you deposit or withdraw funds via bKash, Nagad, Rocket, Upay, or a linked bank account, the relevant payment provider may share transaction confirmation data with 662bet.

5. Legal Basis for Processing

662bet processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing is required to create and manage your account, process transactions, and deliver the services you have requested under our Terms & Conditions.
• Legal obligation: Processing is necessary to comply with applicable anti-money laundering regulations, age verification requirements, and other legal duties imposed on 662bet as an operator.
• Legitimate interests: Processing is carried out for 662bet's legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit, freely given consent, which you may withdraw at any time.

6. How We Use Your Data

662bet uses the personal data we hold about you for the following purposes:

• To create, maintain, and administer your 662bet account, including verifying your identity and age in accordance with KYC requirements.
• To process deposits and withdrawals via supported Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records of all transactions.
• To provide customer support, resolve disputes, and respond to your enquiries via live chat and email.
• To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other forms of platform abuse.
• To monitor your gambling activity for responsible gaming purposes, including identifying potential signs of problem gambling and activating protective measures where appropriate.
• To send you important service notifications, including security alerts, policy updates, and account status changes. These communications are not optional as they form part of the service delivery.
• To send you promotional offers, bonuses, and marketing communications, where you have provided explicit consent to receive such communications.
• To analyse platform usage patterns and improve the functionality, design, and overall performance of the 662bet service.
• To comply with all applicable legal and regulatory obligations, including data retention requirements and disclosures to law enforcement or regulatory authorities where lawfully required.

7. Data Sharing & Disclosure

662bet does not sell your personal data. We may share your data with third parties only in the following circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive only the transaction data necessary to process your payment instructions.
• KYC and identity verification providers: Third-party identity verification agencies may receive a copy of your submitted identification documents to assist in confirming your identity and age.
• Game providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and Vivo Gaming may receive a pseudonymous player identifier and session data necessary to deliver their games within the Platform.
• Fraud prevention and security partners: Specialised fraud detection services may receive technical data such as IP addresses and device fingerprints for the purpose of identifying and preventing fraudulent activity.
• Legal and regulatory authorities: 662bet will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or a legitimate regulatory request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 662bet's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection standards being maintained.

All third-party service providers that process personal data on behalf of 662bet are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose beyond the specific service they provide to us.

8. Cookies & Tracking Technologies

662bet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and gather analytics data. The types of cookies we use are described below:

• Strictly necessary cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies. No consent is required for these cookies.
• Functional cookies: These cookies remember your preferences, such as your chosen language settings and display preferences, to provide a more personalised experience. They are activated only with your consent.
• Analytics cookies: These cookies collect aggregated, anonymised data about how visitors use the Platform, helping us identify areas for improvement. They are activated only with your consent.
• Marketing cookies: These cookies track your browsing behaviour to enable us to deliver relevant promotional content. They are activated only with your explicit consent and you may withdraw that consent at any time.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the 662bet Platform.

9. Data Security

662bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data transmitted between your device and the 662bet Platform is encrypted using industry-standard SSL/TLS protocols.
• Access controls: Access to personal data within our systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their job function.
• Password hashing: Player passwords are stored in a one-way hashed format and are never stored or transmitted in plain text.
• Intrusion detection: Our infrastructure is monitored continuously for suspicious activity, and automated alerts are triggered in response to unusual access patterns.
• Regular audits: 662bet conducts periodic internal security reviews and, where appropriate, engages independent security specialists to assess our data protection practices.

Despite these measures, no digital platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 662bet will notify affected players without undue delay and take immediate steps to contain and remediate the incident.

10. Data Retention

662bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods that apply are as follows:

• Account data: Retained for the duration of your account registration and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: All deposit and withdrawal transaction records are retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Support communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction.
• Marketing consent records: Records of marketing opt-in and opt-out history are retained for the duration of your account and for two (2) years following account closure.
• Technical and usage data: Server log data and anonymised analytics data are retained for up to twelve (12) months, after which they are deleted or fully anonymised.

When your data is no longer required and no legal obligation to retain it exists, 662bet will securely delete or anonymise it in a manner that prevents recovery or reconstruction.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data that 662bet holds about you:

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, provided there is no overriding legal obligation to retain it.
• Right to restriction: In certain circumstances, you may request that we restrict the processing of your personal data while a complaint or dispute is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the rights described above, please contact the 662bet support team via live chat or email (details in Section 15). We will respond to all verifiable requests within 30 calendar days. In cases of particular complexity, we may extend this period by a further 30 days, in which case you will be informed of the extension and the reason for it.

12. Children's Privacy

The 662bet Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect or process personal data from any individual under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal data to 662bet, please contact our support team immediately using the details in Section 15 of this Policy.

13. Third-Party Links

The 662bet Platform may contain references to third-party game providers and payment services that operate under their own terms and privacy policies. 662bet is not responsible for the privacy practices of any third-party provider accessible through the Platform. We encourage you to review the privacy policy of any third-party service before submitting personal data to them directly.

14. Changes to This Policy

662bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. When we make material changes, we will notify registered players via the Platform interface or by email to the address associated with your account. The effective date at the top of this document will be updated accordingly.

Your continued use of the Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to remain informed about how we protect your personal data.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or wish to raise a complaint about how 662bet has handled your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the Platform interface. This is the fastest route for privacy-related queries.
• Email: [email protected] — displayed as plain text only and is not a clickable link.
• Response time: 662bet aims to acknowledge all privacy complaints within 24 hours and to provide a substantive response within 30 calendar days.
• Operating hours: Our support team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body applicable in your jurisdiction of residence.